Payments

Craftingcrow.com accepts all VISA & MasterCard branded cards for payments. We also accept payment via PayPal.

COD available on selected categories, not available on orders above Rs. 3,000; COD Charges - ₹55

Mobile Phone Cases, Mobile Wallets and Non Inventory products are not eligible for COD.


Shipping

Craftingcrow.com offers free shipping all over India, on all orders above ₹500. Customers usually receive their orders within 8-10 business days.

If you have any questions about the expected delivery period for your address, please email us at kaw@craftingcrow.com

International Shipping

- Craftingcrow.com offers international shipping on all orders. Customers usually receive their orders within 15-20 business days
- All our shipping charges are set after considering Package Consolidation to ensure you get the lowest shipping charges.
- All packages come with a tracking number.

Returns

Craftingcrow.com offers a 15-day replacement guarantee on all products. Please get in touch with us within 15 days of receiving your order if you would like to have it replaced. We will provide a shipping address that you can ship your order back to. Craftingcrow.com will dispatch a replacement as soon as we receive your returned order. An order will be Replaced within 15 days from the delivery date only if the Wrong/Damaged product is delivered.

Products purchased through the Website should be returned new, unused, in their original packaging and with the original invoice and all Product tags still attached. Returns that are damaged, soiled or altered may not be accepted by Craftingcrow.com and may be sent back to you.

All correctly returned Products will be refunded to the original purchaser as a credit to the relevant credit/debit card or bank account used for the transaction after deducting the applicable bank charges (if any). If you think that we have provided you with an incorrect refund, please write to us immediately.

Please note card refunds may take up to thirty (30)business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and Craftingcrow.com shall not be liable for any delays in refund by card companies. Craftingcrow.com offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts. This is on account of the multiplicity of organisations involved in processing of online transactions, the problems with Internet infrastructure currently available and working days/holidays of financial institutions. 

All our items pass through a pre-packing quality check; therefore, any physical damage should be reported within 48 hours of receiving the package. Craftingcrow.com shall have the right, at its sole discretion, to accept or refuse any such claim that is submitted after 48 hours of receiving the package.


Warranty

1-year warranty includes phone covers only with print-related defects. Physical damage/Wear & tear issues are NOT included in the warranty.