FAQs

How to get PayTm mask offer?

1. Add any 3 masks to the cart.
2. Apply PayTm code at the checkout.
3. Enjoy your discount.

Can I wash the reusable masks?

Yes. Fabric face masks should be routinely washed depending on the frequency of use.

A washing machine should suffice in properly washing a face covering

Individuals should be careful not to touch their eyes, nose, and mouth when removing their face covering and wash hands immediately after removing.

How often should I clean face masks?

There aren't any hard and fast rules regarding how often you should wash face masks because it's really depending on the frequency of use, according to the health authorities. If you want to be extra cautious or think there may be a possibility that someone is symptomatic, or has sneezed or coughed within close proximity, clean your face mask after each use. Keep in mind, though, that you shouldn't be using face masks frequently, since public health officials urge everyone to only go to grocery stores, pharmacies, and convenience stores when they are in need of essential items.

How do I pay for a purchase?

We offer multiple payment methods including PayPal.

  1. Credit Card
  2. Debit Card
  3. UPI
  4. Net Banking
  5. PayTM
  6. PayPal
Is there any tax when I make a purchase?

The prices listed for all the items are inclusive of Goods & Services Tax (GST) charged by the Government of India.

How do I receive my Order?

We have tied up with several reputed courier companies, so your orders will be delivered right to your doorstep within 4-10 business days depending on where you live.
All orders come in fully sealed packages to make sure that all your goods reach you in perfect condition.

Are there any hidden charges?
There are absolutely NO hidden charges for any of our products- what you see is what you pay
How long will it take for my order to be delivered?
Orders in India, once shipped, are typically delivered in 3-4 business days in metros, and 4-7 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).

Please Note: Mobile covers, mugs, posters, and Custom Order are made-to-order. They will be shipped out 2-3 business days after the order is placed.
Do you take bulk orders/customize products?
Yes, we absolutely do. You can email us with your order and design details at kaw@craftingcrow.com. We’ll also try and work out a discount for you, depending on the quantity of your order.
I tried placing my order. The order was not successful but my money got deducted. What’s happening here?
As a first step, kindly check your bank account to ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 10-15 business days.

For any other assistance or issue you can write to us or call us on our phone number.